“You only get one chance to make a first impression,” is such a cliché, but it’s also a very accurate statement. If you’re trying to get a business off the ground, your sustainability can depend on whether you’re able to convince them that they can trust you. Here are some reasons why it’s crucial for people to have a positive first impression of you.
Have you ever wondered what can determine a company’s value beyond profit margins? It turns out that having a good image doesn’t just lead to good PR. It also determines how well your company is doing. No matter what is happening behind the scenes, your company needs to have an image of caring about the community and your clients. This will help you develop a good relationship with the customers, which in turn leads to more sales. In fact, 59 percent of customers prefer to buy products from brands that they know, so keep that in mind when developing your branding strategy. You must also treat your employees well, as it’s the right thing to do and can give your company a good reputation among the professional community. Don’t be too taken aback when you post a new opening and you can barely keep track of all of the applications that come through your inbox.
Experts agree that keeping your business environment clean is not only important for clients, but also for improving morale among the employees. It’s not enough to keep things wiped down and organized. You should make your company look beautiful. Furnish it with as many tasteful accessories as you can. Should you be moving into a new space, set it up to your liking from top to bottom. You should also crowdsource suggestions from employees and let them bring in things that give them comfort. This will let them know their workplace doesn’t have to be completely detached from their personalities.
Companies are built on loyalty, both from clients and employees. You should want to find new clients, but it shouldn’t be at the expense of losing existing ones. When you make a good first impression, clients will find themselves wanting to come back to you. Even if you charge more than your competitors, establishing a history of hospitality can matter so much. You’ll also get the benefit of word-of-mouth that spreads through the community and perhaps even further.
If you don’t get a first impression right, it might not be a total loss, and you might still be able to have that client or employee on your team. However, why would you want to risk that? You can’t force anyone to like you, but you can definitely help them to come to your side.
If you’re looking to create an app for your restaurant business to increase convenience for your customers, schedule a free demo with us!